Last Updated: September 8, 2026
Welcome to SoulAlign Aura (“we,” “us,” “our,” or “SoulAlign Aura”). We respect your privacy and are committed to protecting the personal information you share with us through our website, services, and other communication channels.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit soulalignaura.in, book a session, purchase our products, contact us, or use any of our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone or WhatsApp number
- Billing and shipping address
- Date of birth, time of birth, and place of birth when required for astrology or numerology services
- Information you voluntarily provide during tarot, astrology, numerology, healing, or spiritual consultations
- Any other information you choose to share with us
Payment Information
When you make a payment for our services or products, payment-related information may be processed through our third-party payment providers.
We generally do not store your complete debit card, credit card, UPI, or banking credentials on our website. Payment information is handled by the applicable payment service provider according to its own privacy policy and security practices.
Website Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited
- Date and time of your visit
- Referring website
- General website usage and interaction information
This information may be collected through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
We may use your information to:
- Process and manage bookings and consultations
- Provide tarot, astrology, numerology, healing, spell guidance, and other spiritual services
- Prepare personalized readings or consultations
- Process product orders and arrange shipping
- Process payments and transactions
- Respond to your questions, requests, and messages
- Communicate with you regarding your booking, order, or service
- Send important updates relating to our services or orders
- Improve our website, products, and services
- Maintain website security and prevent fraud or misuse
- Comply with applicable legal and regulatory requirements
We will only use information for purposes reasonably connected to the services or products you have requested from us, unless otherwise permitted or required by law.
3. Information Shared During Spiritual Consultations
Our services may require you to voluntarily provide personal information such as your date of birth, time of birth, place of birth, relationship information, career-related information, or other personal details.
Such information is used only to provide the requested consultation or guidance and to improve the relevance of your reading.
We do not intentionally publish or publicly share private information provided during a consultation without your permission, except where disclosure is required by law.
4. WhatsApp and Other Communication Channels
If you contact us through WhatsApp, email, phone, social media, or another third-party communication platform, your communication may also be subject to that platform’s own privacy policy and terms.
We may retain relevant communication details to respond to your request, manage your booking, provide customer support, or maintain appropriate business records.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember certain preferences, and improve website functionality.
You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
We may use trusted third-party service providers to help us operate our website and business, including services for:
- Payment processing
- Website hosting
- Analytics
- Appointment or booking management
- Email communication
- WhatsApp or other communication services
- Shipping and delivery
- Website security
These third parties may have access to information only to the extent necessary to perform their services and are expected to handle such information in accordance with applicable privacy and security requirements.
7. Product Orders and Shipping
If you purchase crystals or other spiritual products from us, we may collect information necessary to process and deliver your order, including your name, phone number, email address, billing details, and shipping address.
We may share the necessary delivery information with shipping and logistics partners solely for the purpose of fulfilling your order.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete transactions and orders
- Maintain business and transaction records
- Resolve disputes
- Meet legal, accounting, or regulatory requirements
- Protect our legal rights and prevent fraud or misuse
When information is no longer required, we may securely delete or anonymize it where reasonably possible.
10. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
SoulAlign Aura
Email: soulalignbyuniverse@gmail.com
Phone / WhatsApp: +91 98715 38644
Website: soulalignaura.in
We will make reasonable efforts to respond to privacy-related requests within an appropriate period.
14. Disclaimer
SoulAlign Aura provides tarot readings, astrology, numerology, spiritual guidance, healing guidance, spell guidance, and related services for spiritual, personal-growth, and entertainment purposes.
These services are not a substitute for professional medical, psychological, legal, financial, or other professional advice. You should consult a qualified professional for such matters where appropriate.
